Privacy Policy
Forge Studio ("Forge Studio," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to forgestudioconsulting.com and to the communication services we provide, including our SMS text-messaging program.
Information we collect
We collect information you provide directly and information generated when you contact a business we serve:
- Contact details — name, phone number, and email address.
- Call and message information — the phone number that placed a call, the time of the call, and the content of text messages you send or receive through our service.
- Service information — details you share about the service you are requesting.
How we use your information
- To provide our missed-call response and messaging service, including sending an automated reply when a call is not answered.
- To respond to your inquiries and help complete your request.
- To operate, maintain, and improve our services.
- To comply with legal obligations.
SMS text messaging
If you contact a business we serve by phone and the call is not answered, you may receive a single automated SMS reply inviting you to continue the conversation by text. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance.
How we share information
We do not sell your personal information. We do not share it for third-party marketing. We may share information with service providers who help us operate (for example, our messaging platform), and where required by law.
Data retention and security
We keep personal information only as long as needed to provide our services and meet legal requirements, and we use reasonable safeguards to protect it.
Your choices
You can opt out of text messages at any time by replying STOP. To ask what information we hold or to request deletion, contact us at the address below.
Contact us
Forge Studio
Buellton, CA
Email: helloforgestudio@gmail.com